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Category Archives: Careers
TP wins special recognition from Remploy Glasgow!
I’m delighted to announce that TPUK has received a Special Recognition Award at the Remploy Glasgow Branch Annual Awards earlier this month. This award recognises the outstanding work done by Teleperformance in Scotland to support employees and jobseekers with health … Continue reading
Posted in Careers, Human Resources
Tagged hr, training, career, remploy, disability, people, TPUK, special recognition award, glasgow, scotland, jobseeker
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Career advice from LinkedIn – are jobs now global?
I realise that my last blog mentioned the online business-networking tool LinkedIn, so I wouldn’t want to keep mentioning it in every blog, but I recently saw a great article featuring Reid Hoffman, the founder of LinkedIn, giving his own … Continue reading
Posted in Careers, Current Affairs, Human Resources, Social Media
Tagged career, competition, employment, global, job, linkedin, paypal, reid hoffman, work
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Nurturing your career with LinkedIn
LinkedIn has become a critical tool within the enterprise environment today and it’s not like most other social networks where parts of our life are blurred into a mix of home and work – with LinkedIn it is almost exclusively … Continue reading
Posted in Careers, Current Affairs, Human Resources, Social Media
Tagged career, employer, forbes, hr, job, linkedin, social media, social network, twitter
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Is change moving too fast today?
Take a look at this quote from a very famous book: The exploitation of the world market has given a cosmopolitan character to production and consumption in every country. … All old-established national industries have been destroyed or are daily … Continue reading
Posted in Careers, Current Affairs, Technology
Tagged change, communist manifesto, company, progress, QR codes, speed, technology, vhs
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Am I a micromanager?
Who believes that they are a micromanager? The business magazines and books all tell us that it is wrong so you won’t see many people admitting to it, but with so many complaints we can be sure that the era … Continue reading
Posted in Careers, Human Resources
Tagged career, control, efficiency, forbes, freedom, hr, micromanagement, micromanager, productivity, reporting, supervision, team
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Answering the toughest question from customers
Many people hate speaking in public. There are bookstores filled with guidebooks helping wedding guests learn how to make the perfect speech. In our life at work, making a PowerPoint presentation to colleagues is more likely to be the source … Continue reading
Posted in Careers, Customer Service
Tagged confidence, customer, experience, knowledge, powerpoint, public speaking, question, service, speech
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The ‘myth’ of a salesman
Everyone sells for a living, in whatever profession they have. A journalist has to sell their ideas to an editor. A waiter sells ideas for the best main course. A taxi driver sells alternative routes to a customer when roadworks … Continue reading
Posted in Careers, Current Affairs, Marketing
Tagged al gore, author, book, brand, dan pink, education, innovating, marketing, sales, salesman, selling, to sell is human, training
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Ada Lovelace Day: Focus on female tech leaders
Today is Ada Lovelace day. Ada Lovelace Day aims to raise the profile of women in science, technology, engineering and mathematics by encouraging people around the world to talk about the women whose work they admire. This international day of … Continue reading
Posted in Careers, Current Affairs, Technology
Tagged ada lovelace, alcatel lucent, ald12, bg group, bryan glick, bt, computer weekly, engineering, facebook, female, influential, leader, maths, met police, network rail, post office, royal mail, shell, technology, thomson reuters, women
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The trials of getting a new job today
Getting a job today is harder than ever for many people. The competition is greater and many don’t seem to distance their personal from professional lives when using social media. Is it really still a surprise that a manager Googles … Continue reading
Posted in Careers, Current Affairs, Human Resources
Tagged career, cv, elvis, employment, facebook, forbes, interview, job, linkedin, LOL, lolspeak, professional, resume, youtube
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Can you create Olympic passion in your workplace?
What more can be said about the London 2012 Olympic opening ceremony on Friday night? I was fortunate enough to have been there to witness Danny Boyle’s spectacular show that began by bringing to life Blake’s Jerusalem and went on to … Continue reading
Posted in Careers, Current Affairs, Human Resources
Tagged blake, danny boyle, jerusalem, NHS, olympic, opening ceremony, pay, volunteer
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