Share this page
Search
Alistair on Twitter
- Your attitude at work is everything - ow.ly/lcQJo 1 hour ago
- Are you saying No often enough? - ow.ly/lcQJm 1 hour ago
- Can you remember life before social media? - ow.ly/lcQJi 4 hours ago
- Online chat, watching me, watching you - ow.ly/lcQJa 5 hours ago
- 10th birthday of LinkedIn - ow.ly/lcQJ5 7 hours ago
Categories
-
Recent Posts
Tags
advertising agent amazon blog blogging brand business call centre channel consumer contact centre customer customer experience customer service email engagement experience facebook google hr internet job linkedin london marketing mobile multichannel olympic omnichannel online outsourcing phone research retail sales service social media social network social networking teleperformance tv twitter uk video youtubeArchives
Blogroll
Tag Archives: advertising
Optimising Customer Experience in the Digital Era: Ipsos Mori
Last week Teleperformance UK hosted another event focused on exploring the way the entire customer service industry is changing. Titled ‘Optimising Customer Experience in the Digital Era’ the event analysed channel shift in the modern customer service environment. Ben Page … Continue reading
Posted in Current Affairs, Customer Service, Marketing
Tagged advertising, ben page, customer service, depression, economy, future, global, internet, ipsos mori, marketing, recession
Leave a comment
Facebook is watching you. Did you know?
Facebook has decided to come clean. You are being tracked by brands online. Of course many people would think that this is about as obvious as bears needing to use the bathroom when roaming the woods, but it comes as … Continue reading
Posted in Current Affairs, Marketing, Social Media
Tagged advertising, facebook, google, social media, social networking, surveillance
Leave a comment
Will augmented reality revolutionise advertising?
Have you seen an augmented reality application? It sounds like one of those technologies that look great in a James Bond movie, but could have no real application in everyday life, but there are some great examples now. The most … Continue reading
Posted in Current Affairs, Marketing, Technology
Tagged advert, advertising, ar, augmented reality, commercial, google, japan, marketing, skymap, tokyo shimbun, worksnug
Leave a comment
Social media advertising: All change?
Can you remember way back when Google introduced adverts into their search results? It was good for the customer and for the advertiser. If you were a flower shop in Bath then only customers searching for flowers in Bath would … Continue reading
Posted in Current Affairs, Marketing, Social Media, Technology
Tagged ads, advert, advertising, commercial, facebook, google, intrusion, nielson, nike, placement, privacy, research, sentiment, social media, state of social media, twitter
Leave a comment
All change for global brands, even James Bond
Brand Republic recently published a six-point guide to how Red Bull has torn up the branding and marketing guidebook with their Stratos project. It’s a good point, but consumer brands are changing how they interact with all of us on … Continue reading
Posted in Current Affairs, Marketing
Tagged advertising, artist, b2b, b2c, bladerunner, brand, brand republic, coca cola, coke, felix baumgartner, fifa, guerilla, heineken, james bond, london, marketing, martini, olympic, red bull, rock music, skyfall, stratos, world cup
Leave a comment
Making ads more personal or protecting our privacy?
The Holy Grail for marketers and advertising people the world over is the audience of one. The ability to know exactly what you want and when, so they can only advertise the products you are actually thinking of buying and … Continue reading
Posted in Current Affairs, Marketing, Technology
Tagged ad, advert, advertising, adwords, data, facebook, google, information, marketing, privacy, social media
1 Comment
Paying to post on your Facebook wall
Would you pay to post items on your Facebook wall? Of course for most of us the answer is no, but Facebook has started getting clever about the things you do and don’t see. When you look at the news … Continue reading
Posted in Current Affairs, Marketing, Social Media
Tagged advertising, brand, facebook, fee, friends, kiwi, marketing, new zealand, news, pay, post, promotion, wall
Leave a comment
Why would you read a blog that is just an advert with no value?
Since social networking became widespread just a few short years ago, companies have been exploring how to increase their profile using this tool. There have been some incredible viral videos with very subtle branding – like the famous man dancing … Continue reading
Google implements new privacy policy
When Google started out, it was a groundbreaking new search engine. If you can remember what we had before Google, tools like Altavista or Yahoo, they were a bit clunky and never quite returned what you were searching for. Google … Continue reading
Posted in Current Affairs, Social Media, Technology
Tagged advertising, altavista, android, customer, data, eu, faust, france, google, marketing, privacy, yahoo, youtube
Leave a comment