Tag Archives: award

EOA Awards: Teleperformance wins 2013 CSR award!

One of the really important differences about Teleperformance compared to many other companies I have worked at is a genuine focus on corporate social responsibility (CSR). CSR is a topic that is often managed like a marketing programme – a … Continue reading

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Frost and Sullivan Award Highlights Teleperformance’s Superior Customer Initiatives

Innovation through people, processes, products, and technology enhance customer value Based on its recent analysis of the contact centre outsourcing market, Frost & Sullivan recognises Teleperformance with the 2012 EMEA Customer Value Enhancement Award. “Teleperformance has developed innovative tools, processes, … Continue reading

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We are finalists in the UK Customer Satisfaction Awards 2013!

I’m really pleased to announce that Teleperformance UK has been announced a Finalist in the “Quality Service Provider of the Year” category of the UK Customer Satisfaction Awards 2013 run by the Institute of Customer Service. The UK Customer Satisfaction Awards … Continue reading

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NOA Shared Service Centre of the Year Award goes to the Student Loans Company

I’m delighted to inform you of a new national award we won last night at a ceremony in London. The National Outsourcing Association Award (NOAA) for shared service centre of the year went to The Student Loans Company who work … Continue reading

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A New Award for e-Performance!

I’ve spent the past few months working with several clients who are using our E-Performance suite of tools – our social media toolkit for customer service. e-Performance has three stages. The first, buzz monitoring, monitors social media opinions, impressions, and … Continue reading

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More prizes for the Teleperformance team

Are awards really like buses? You wait ages for one to come along, and then suddenly several come along together? Just last week we mentioned here that this blog has been shortlisted as the best new blog of 2011. That’s … Continue reading

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We have been shortlisted for best new blog of 2011!

It’s true. The biggest and most important magazine covering technology in the UK – Computer Weekly – has shortlisted this blog as one of the best new blogs of 2011! The shortlist is decided on by the editorial team at … Continue reading

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Teleperformance takes gold in F&S awards

In the customer service industry there are awards for everything. Sometimes it feels like there is an award ceremony taking place every week, hosted by journals you have never even heard of. But when a major global research and consulting … Continue reading

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