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Tag Archives: award
EOA Awards: Teleperformance wins 2013 CSR award!
One of the really important differences about Teleperformance compared to many other companies I have worked at is a genuine focus on corporate social responsibility (CSR). CSR is a topic that is often managed like a marketing programme – a … Continue reading
Posted in Contact Centres, Current Affairs, Human Resources
Tagged award, business, citizen of the world, community, cotp, cotw, csr, EOA, global, NOA, outsourcing, social responsibility, teleperformance, un, UN Global Compact
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Frost and Sullivan Award Highlights Teleperformance’s Superior Customer Initiatives
Innovation through people, processes, products, and technology enhance customer value Based on its recent analysis of the contact centre outsourcing market, Frost & Sullivan recognises Teleperformance with the 2012 EMEA Customer Value Enhancement Award. “Teleperformance has developed innovative tools, processes, … Continue reading
Posted in Contact Centres, Current Affairs, Customer Service, Marketing
Tagged analyst, award, ERP, frost, frost & Sullivan, innovation, people, recognition, sathya subramanian, value enrichment
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We are finalists in the UK Customer Satisfaction Awards 2013!
I’m really pleased to announce that Teleperformance UK has been announced a Finalist in the “Quality Service Provider of the Year” category of the UK Customer Satisfaction Awards 2013 run by the Institute of Customer Service. The UK Customer Satisfaction Awards … Continue reading
NOA Shared Service Centre of the Year Award goes to the Student Loans Company
I’m delighted to inform you of a new national award we won last night at a ceremony in London. The National Outsourcing Association Award (NOAA) for shared service centre of the year went to The Student Loans Company who work … Continue reading
Posted in Contact Centres, Current Affairs, Customer Service, Marketing, Outsourcing
Tagged award, ceremony, collaboration, national outsourcing association, NOA, NOAA, NOAAS, outsourcing, prize, response, slc, student loans company, team
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A New Award for e-Performance!
I’ve spent the past few months working with several clients who are using our E-Performance suite of tools – our social media toolkit for customer service. e-Performance has three stages. The first, buzz monitoring, monitors social media opinions, impressions, and … Continue reading
Posted in Current Affairs, Marketing, Social Media, Technology
Tagged analysis, analyst, award, blog, buzz, customer service, e-performance, engagement, f&s, facebook, frost & Sullivan, innovation, monitoring, social media, social networking, twitter
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More prizes for the Teleperformance team
Are awards really like buses? You wait ages for one to come along, and then suddenly several come along together? Just last week we mentioned here that this blog has been shortlisted as the best new blog of 2011. That’s … Continue reading
We have been shortlisted for best new blog of 2011!
It’s true. The biggest and most important magazine covering technology in the UK – Computer Weekly – has shortlisted this blog as one of the best new blogs of 2011! The shortlist is decided on by the editorial team at … Continue reading
Posted in Current Affairs, Marketing, Social Media
Tagged award, best new blog, blog, ceremony, computer weekly, cw, facebook, social media awards, tech target, teleperformance, twitter, wordpress
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Teleperformance takes gold in F&S awards
In the customer service industry there are awards for everything. Sometimes it feels like there is an award ceremony taking place every week, hosted by journals you have never even heard of. But when a major global research and consulting … Continue reading
Posted in Contact Centres, Customer Service, Marketing
Tagged 2011, award, best, best practice, call centre, contact centre, emea, f&s, frost, prize, sullivan
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