Tag Archives: award

One of the best hotels in the world is in Llandudno

As customer service becomes more complex and spans so many channels it often appears that the only way any organisation can succeed is by spending a lot of money. But without the right attitude to service, even an enormous investment … Continue reading

Posted in Current Affairs, Customer Service, Travel | Tagged , , , , , , , , , , , | Leave a comment

Teleperformance at the UK National Contact Centre Awards

I recently wrote on the blog about Hilary Stewart from Teleperformance who works for our client Vodafone. She was being considered for an award at the UK Contact Centre Awards. I’ve just recently been informed that Hilary has made it … Continue reading

Posted in Contact Centres, Current Affairs | Tagged , , , , , , | Leave a comment

Teleperformance UK is on the NOA award shortlist!

The National Outsourcing Association Awards (NOAAs) – shortlist has just been announced and 38 different companies have made it onto the shortlist this year. Because the shortlist features so many different companies and is so representative of the industry as … Continue reading

Posted in Current Affairs, Marketing, Outsourcing | Tagged , , , , , , , , , , | 1 Comment

New Award for Best Use of Social Media in the Contact Centre

I am delighted to announce that Teleperformance UK has won first place (Gold) at the Contact Centre World Awards 2013 for “Best Use of Social Media in the Contact Centre EMEA”. The EMEA region saw over 600 entries from over … Continue reading

Posted in Contact Centres, Current Affairs, Customer Service, Social Media | Tagged , , , , , , , , , , | Leave a comment

An award for TP with Google in Europe

We recently won the prestigious Netherlands National Contact Center Association (NCCA), Best Partner Award for our work with Google for small and medium business customers. Awards are always great to win, but this is a particularly satisfying one to win … Continue reading

Posted in Contact Centres, Current Affairs, Marketing | Tagged , , , , , , , | Leave a comment

EOA Awards: Teleperformance wins 2013 CSR award!

One of the really important differences about Teleperformance compared to many other companies I have worked at is a genuine focus on corporate social responsibility (CSR). CSR is a topic that is often managed like a marketing programme – a … Continue reading

Posted in Contact Centres, Current Affairs, Human Resources | Tagged , , , , , , , , , , , , , , | Leave a comment

Frost and Sullivan Award Highlights Teleperformance’s Superior Customer Initiatives

Innovation through people, processes, products, and technology enhance customer value Based on its recent analysis of the contact centre outsourcing market, Frost & Sullivan recognises Teleperformance with the 2012 EMEA Customer Value Enhancement Award. “Teleperformance has developed innovative tools, processes, … Continue reading

Posted in Contact Centres, Current Affairs, Customer Service, Marketing | Tagged , , , , , , , , , | Leave a comment