Tag Archives: bank

What is needed to help contactless tech go mainstream?

Have you used a contactless payment system yet? It took a long time to gather momentum in the UK, but has now started looking like a realistic way to make micro-payments without needing all that change filling your pocket. My … Continue reading

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The Voice of the Future in Financial Services

With so much at stake, Teleperformance UK brought together specialists in customer care to discuss how contact centres are changing, and what impact that is having on sales in the financial services sector Significant challenges face banking and insurance firms … Continue reading

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Banks are lending less as payday loans are getting easier

This blog is by Frank Hammerton, the Business Development Director of Teleperformance Collections. The Archbishop of Canterbury recently caused a stir in the British press because he pledged to ‘out-compete’ the payday loan company Wonga. The Church of England isn’t … Continue reading

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Compensation Culture

Banks in the UK are facing new proposals from the Financial Services Authority (FSA) that will force them to prominently display the compensation limits available in case of their collapse. These new proposals have been proposed because even an expensive … Continue reading

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Phishing for clues

It’s good news to see that the police in central London have arrested two men over a £1m phishing scam involving students with loans from the government. If you are not familiar with the term phishing, it refers to the … Continue reading

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