Tag Archives: cloud

Which car video service will win the battle for customers?

The surprising thing I find about cars in dealer showrooms is that they usually still have CD players as standard. It took a long time for the car manufacturers to move on from supplying tape cassette players, but even though … Continue reading

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What if mobile networks all moved to the cloud?

I read a very interesting story in the FT recently about the telco AT&T and their plans to reduce capital costs by buying cheaper network hardware from smaller suppliers. The plan is for a complete overhaul of their mobile network, … Continue reading

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IT in the cloud – how will it change life at work?

Think for a moment about the software and IT systems you use in your personal life. Not the Excel spreadsheets you plan the budget on, or the creaking database used inside the company for planning appointments, but the systems you … Continue reading

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Many changes ahead…

It was exciting to see our social media event reported in the Huffington Post. Alistair is even quoted in the story. And these days, the HuffPo is the third most widely read news provider in the world – after the … Continue reading

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Cloud on the horizon

The cloud is a technical concept, usually something for the IT people to focus on and not the kind of concept that should be on a customer service blog, so why am I about to talk about it here? Sometimes … Continue reading

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Coping with a seasonal rush

One of the largest supermarket chains in the UK just announced that they are taking on 15,000 new seasonal workers to help cope with the busy Christmas and New Year season. That’s an average of more than 16 workers for every … Continue reading

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