Tag Archives: education

The ‘myth’ of a salesman

Posted on December 13, 2012 by

Everyone sells for a living, in whatever profession they have. A journalist has to sell their ideas to an editor. A waiter sells ideas for the best main course. A taxi driver sells alternative routes to a customer when roadworks … Continue reading →

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Lessons from our social media ROI event last week

Posted on May 7, 2012 by

Our social media event in London last week was a tremendous success. Our focus was on exploring the return on investment companies are finding and the day was packed full of information. Just look at what some of those present … Continue reading →

Posted in Contact Centres, Current Affairs, Customer Service, Marketing, Social Media | Tagged , , , , , , , , , , , , | 1 Comment

A Social Education

Posted on December 13, 2011 by

Many business leaders often argue that academia takes years to catch up with the real world. Many graduates spend a long time searching for a new job, not just because the economy is so weak, but also because their courses … Continue reading →

Posted in Marketing, Social Media | Tagged , , , , , , , , , , , , , , , , | 1 Comment