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Tag Archives: frost
Frost and Sullivan Award Highlights Teleperformance’s Superior Customer Initiatives
Innovation through people, processes, products, and technology enhance customer value Based on its recent analysis of the contact centre outsourcing market, Frost & Sullivan recognises Teleperformance with the 2012 EMEA Customer Value Enhancement Award. “Teleperformance has developed innovative tools, processes, … Continue reading
Posted in Contact Centres, Current Affairs, Customer Service, Marketing
Tagged analyst, award, ERP, frost, frost & Sullivan, innovation, people, recognition, sathya subramanian, value enrichment
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Teleperformance takes gold in F&S awards
In the customer service industry there are awards for everything. Sometimes it feels like there is an award ceremony taking place every week, hosted by journals you have never even heard of. But when a major global research and consulting … Continue reading
Posted in Contact Centres, Customer Service, Marketing
Tagged 2011, award, best, best practice, call centre, contact centre, emea, f&s, frost, prize, sullivan
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