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Tag Archives: linkedin
LinkedIn is 10 today!
LinkedIn is ten years old today. Happy birthday to what has become the biggest and busiest business-networking site on the Internet. Let’s take a moment to just consider how different the web was just a decade ago. Most people were … Continue reading
Posted in Current Affairs, Human Resources, Marketing, Social Media, Technology
Tagged 10, 2003, birthday, business, facebook, linkedin, myspace, social networking, ten, twitter
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Career advice from LinkedIn – are jobs now global?
I realise that my last blog mentioned the online business-networking tool LinkedIn, so I wouldn’t want to keep mentioning it in every blog, but I recently saw a great article featuring Reid Hoffman, the founder of LinkedIn, giving his own … Continue reading
Posted in Careers, Current Affairs, Human Resources, Social Media
Tagged career, competition, employment, global, job, linkedin, paypal, reid hoffman, work
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Nurturing your career with LinkedIn
LinkedIn has become a critical tool within the enterprise environment today and it’s not like most other social networks where parts of our life are blurred into a mix of home and work – with LinkedIn it is almost exclusively … Continue reading
Posted in Careers, Current Affairs, Human Resources, Social Media
Tagged career, employer, forbes, hr, job, linkedin, social media, social network, twitter
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Competitive intelligence with social media
In his classic book focused on military strategy ‘The Art of War’, Chinese general Sun Tzu said: “keep your friends close and your enemies closer.” This is now more possible than ever – without subterfuge or spying – using social … Continue reading
Posted in Current Affairs, Marketing, Social Media
Tagged company, competition, competitive intelligence, enterprise, google, linkedin, news, social media, social networking, twitter
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The changing world of market research
What is market research? Most definitions include a number of tools designed to capture the opinion of consumers. Focus groups, surveys, polls, interviews – all tools that aim to engage potential customers, find out their opinion, and to then organise … Continue reading
Posted in Current Affairs, Marketing, Social Media
Tagged analysis, facebook, linkedin, market research, social media, social networking, surveymonkey, tools
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How sales professionals succeed with social media
It’s true that social media is now a powerful tool for sales in many business environments so I was interested to see an article in Social Media Today that focused on the most important secrets of those who use social … Continue reading
Posted in Current Affairs, Social Media
Tagged cv, engage, enterprise, facebook, firewall, hardsell, job, linkedin, products, sales, security, selling, social, social media, social media today, twitter, yammer
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Social media management is not cost-free
Social media advocates often talk about how it is free to use social tools. It costs nothing for a company to sign up on LinkedIn, or to create a customer page on Facebook – suddenly it should be possible to create a … Continue reading
Posted in Current Affairs, Customer Service, Social Media, Technology
Tagged budget, business, editor, facebook, linkedin, manager, measurement, outsourcing, planning, social media, twitter
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How do you plan your social media strategy?
What is the point of a company using social media today? There are now so many ways for customers to interact, is social media just becoming another customer service channel or can it still be the preserve of the marketing … Continue reading
Posted in Human Resources, Marketing, Social Media, Technology
Tagged blog, customer, customer experience, customer service, facebook, hr, jobs, linkedin, marketing, networking, social, social media, strategy
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Mobile will reshape the future
I read a great article in Media Magazine this week that explored how far the world of the customer is moving to their phone. The article features a photo of a street in New York. Overlaid on the photo are … Continue reading
Posted in Current Affairs, Customer Service, Social Media, Technology
Tagged app, augmented reality, customer experience, customer service, facebook, google, linkedin, media, mobile, phone, sky maps, smartphone, worksnug
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The trials of getting a new job today
Getting a job today is harder than ever for many people. The competition is greater and many don’t seem to distance their personal from professional lives when using social media. Is it really still a surprise that a manager Googles … Continue reading
Posted in Careers, Current Affairs, Human Resources
Tagged career, cv, elvis, employment, facebook, forbes, interview, job, linkedin, LOL, lolspeak, professional, resume, youtube
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