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Tag Archives: london
All change for global brands, even James Bond
Brand Republic recently published a six-point guide to how Red Bull has torn up the branding and marketing guidebook with their Stratos project. It’s a good point, but consumer brands are changing how they interact with all of us on … Continue reading
Posted in Current Affairs, Marketing
Tagged advertising, artist, b2b, b2c, bladerunner, brand, brand republic, coca cola, coke, felix baumgartner, fifa, guerilla, heineken, james bond, london, marketing, martini, olympic, red bull, rock music, skyfall, stratos, world cup
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Building a social business
It is clear that companies are going social. It’s no longer possible to restrict social media to the hiring process, or marketing, or customer service – the increased transparency of the social web is meaning that many corporate departments are … Continue reading
Posted in Current Affairs, Marketing, Social Media
Tagged bskyb, business, dell, event, facebook, london, networking, social business, social media, social network, twitter
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Welcoming the Paralympics to London!
Today we welcome the Paralympics games to London. The UK was the birthplace of the Paralympic movement with the original games taking place at Stoke Mandeville hospital in Aylesbury in 1948 – this is where the Paralympic mascot Mandeville gets his name. … Continue reading
Posted in Current Affairs, Marketing
Tagged Aylesbury, channel 4, disability, games, london, ludwig guttman, mandeville, mascot, murderball, olympic, paralympic games, paralympics, Stoke Mandeville, uk, wheelchair, wheelchair rugby, WW2
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Save the Date: Building a Social Business in London!
At Teleperformance we believe that social media is having a transformational effect on customer service and we are constantly exploring how the industry is changing – our recent tweetup in London is a great example of this. But we are … Continue reading
Posted in Current Affairs, Customer Service, Marketing, Social Media
Tagged bskyb, conference, customer service, dell, ealing, event, facebook, london, mandarin oriental, price comparison, psychology, review, social, social business, social media, social networking, transformation, tweetup, twitter
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Ealing Tweetup was a social success!
Just before the London Olympic games began last week, another important event took place in London – the Ealing Tweetup. This was a gathering of social media users from across the capital city at an event that we supported for … Continue reading
Posted in Current Affairs, Customer Service, Social Media, Technology
Tagged bcs, biblecode sundays, ealing, ealingtu, eperformance, games, kindle, london, london 2012, olympic, rupa huq, social media, social networking, tweetup, twitter, w5
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#NBCFAIL shows how broadcast TV has changed forever
#NBCFAIL may not mean to you a lot if you are not a social media fan, but it has been the talk of the weekend. NBC is the American broadcaster with the rights to broadcast the London Olympic games. On … Continue reading
Posted in Current Affairs, Human Resources, Marketing, Social Media
Tagged 2012, broadcast, facebook, james bond, live, london, london 2021, mr bean, nbc, nbcfail, olympic, queen, tv, tweet, twitter
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Ealing Tweetup is Today!
On the day that the events in the London Olympic games starts, another important event is going to take place in London – the Ealing Tweetup! This is one of the biggest social media events in London, featuring a wide … Continue reading
Posted in Current Affairs, Customer Service, Human Resources, Marketing, Social Media
Tagged 2012, blogger, blogging, ealing, eperformance, games, london, olympic, social media, teleperformance, tweetup, twitter
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London Olympic Games Starts Today
This week sees the Olympic games arrive in London (the football kicks off today) and one of the biggest tests of managing customers, fans, and other parties such as a the media will all swing into action. Many British people … Continue reading
Posted in Current Affairs, Customer Service, Human Resources, Technology
Tagged customer service, football, games, london, london 2012, media, olympic, social media, social network, ticket, twitter
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