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Alistair on Twitter
- A special thank you from the @calchall in Scotland ow.ly/m9wZW The TP team raised over £4000 for @FoundationScot 2 hours ago
- Facebook is watching you - did you know? - ow.ly/lSkWy 6 hours ago
- 5 reasons you should care about hashtags - ow.ly/lSkWs 7 hours ago
- You can always be replaced - ow.ly/lSkWo 8 hours ago
- Your attitude at work is everything - ow.ly/lSkWl 8 hours ago
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Tag Archives: people
TP wins special recognition from Remploy Glasgow!
I’m delighted to announce that TPUK has received a Special Recognition Award at the Remploy Glasgow Branch Annual Awards earlier this month. This award recognises the outstanding work done by Teleperformance in Scotland to support employees and jobseekers with health … Continue reading
Posted in Careers, Human Resources
Tagged career, disability, glasgow, hr, jobseeker, people, remploy, scotland, special recognition award, TPUK, training
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Frost and Sullivan Award Highlights Teleperformance’s Superior Customer Initiatives
Innovation through people, processes, products, and technology enhance customer value Based on its recent analysis of the contact centre outsourcing market, Frost & Sullivan recognises Teleperformance with the 2012 EMEA Customer Value Enhancement Award. “Teleperformance has developed innovative tools, processes, … Continue reading
Posted in Contact Centres, Current Affairs, Customer Service, Marketing
Tagged analyst, award, ERP, frost, frost & Sullivan, innovation, people, recognition, sathya subramanian, value enrichment
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How do you define great customer service?
What is great customer service in a multichannel environment? It should certainly involve social media, but there are some more fundamental rules than just answering customer comments on Twitter. The Guardian recently explored the five key attributes of great service … Continue reading
Posted in Contact Centres, Current Affairs, Customer Service, Human Resources, Social Media
Tagged agent, brand, call centre, channel, customer, customer service, development, engagement, experience, facebook, flexibility, guardian, investment, multichannel, omnichannel, people, retail, service, social media, social network, support, team, tools, training, twitter
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