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Tag Archives: security
Could social gaming destroy your network?
There are still a lot of companies banning access to social networks in the office. Despite claims by supporters that social networks lead to increased efficiency through information sharing, many companies still place crude blocks on the most popular sites … Continue reading
Posted in Current Affairs, Technology
Tagged farmbille, mafia wars, network, security, social, social gaming, virus
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How sales professionals succeed with social media
It’s true that social media is now a powerful tool for sales in many business environments so I was interested to see an article in Social Media Today that focused on the most important secrets of those who use social … Continue reading
Posted in Current Affairs, Social Media
Tagged twitter, linkedin, social media, facebook, job, security, sales, social, cv, selling, enterprise, engage, social media today, yammer, firewall, products, hardsell
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Is ‘Outsourcing’ really to blame?
The Chief Executive of security firm G4S, Nick Buckles, has agreed with a parliamentary assessment of his efforts to supply security guards for the London Olympic games as a ‘humiliating shambles’. Buckles was being questioned today by a group of … Continue reading
Posted in Contact Centres, Current Affairs, Human Resources, Outsourcing
Tagged boris johnson. mayor, failure, financial times, ft, gfs, guard, london, london 2012, nick buckles, oda, offshoring, olympic, outsourcing, security
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Where next for passwords?
Our entire online life – and beyond – now depends on passwords. You can’t check your email, update your social networks, upload some photographs, or check your bank balance without being harassed for a password. Some people create elaborate lengthy … Continue reading
Posted in Current Affairs, Human Resources, Technology
Tagged apple, authentication, biometric, dongle, eharmonyj, fox, hacker, hacking, id, identity, last.fm, linkedin, password, pirate, retina, scan, scanning, security, sony, twitter
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Thinking of the future
Pensions have been back in the news again recently. At the end of June several public sector unions coordinated their industrial action on a single day to emphasise their members’ disagreement with government plans to make people work longer and … Continue reading
Posted in Careers, Current Affairs, Human Resources
Tagged career, cost, economic slowdown, government, hr, life expectancy, living, pension, private sector, public sector, recession, reform, security, state, strike, teachers, union
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