I am delighted to announce the appointment of Fagri Semaar as our new Managing Director for South Africa.
A former call centre agent, Fagri has experienced a meteoric rise through the industry since his first job as a teleresources agent in 1999. After progressing through various leadership positions, he joined a skills development organisation as an equal partner in 2004 and subsequently opened his own project management and IT consultancy company in 2008.
I believe that under Fagri’s leadership, Teleperformance in South Africa will continue to go from strength to strength and that he will be instrumental in driving our business forward. I am delighted to welcome Fagri to Teleperformance and wish him a long, happy and successful career here.
Alongside his own business interests, Semaar has been highly influential in driving foreign investment to South Africa; first as interim CEO of industry body BPeSA Western Cape and then as Chairman, a role he still occupies.
Just take a look at what Alan Winde, Minister for Economic Development and Tourism in the Western Cape said about Fagri’s success in the industry: “In 1999, Semaar grasped an opportunity that came his way, worked extremely hard, and has now become a leading figure in our call centre industry. His achievement will hopefully encourage other young people to believe that anything is possible if they are willing to work hard.”
Photo by Ian Junor licensed under Creative Commons