I’m delighted to inform you of a new national award we won last night at
a ceremony in London. The National Outsourcing Association Award (NOAA)
for shared service centre of the year went to The Student Loans Company
who work with Teleperformance and Response to answer calls from student
and graduate customers across the UK.
We are delighted to be a part of this winning team – getting national
recognition such as this reflects a lot of hard work, but also a great
partnership between the three companies involved.
The NOAAs is the only award ceremony which is dedicated to celebrating
the successes of the UK outsourcing sector. Growing in stature each year
and with a record number of entries received in each category, the
awards recognise the achievements of organisations and individuals who
have demonstrated best practise and innovation in their approach to
I would like to thank all our team who work on our Student Loans Company
account and of course our client Student Loans Company and our partners
Response. Recognition in our industry doesn’t come much higher than the
NOA – what great news to get as the week draws to a close!