We recently won the prestigious Netherlands National Contact Center Association (NCCA), Best Partner Award for our work with Google for small and medium business customers.
Awards are always great to win, but this is a particularly satisfying one to win in Europe as it shows just how well two large companies like Google and Teleperformance can work together to improve the customer experience.
We work with Google to provide support for their Adwords service in the Netherlands. Our work helps Google and it helps their customers to get much better ad campaigns – everyone benefits from the partnership.
The Country Marketing Manager, Benelux at Google, Tamar van de Paal, said: “The whole Google team congratulates Teleperformance for winning the NCAA Best Partner Award based on their work with us. Together, we have developed a strong and successful partnership. Our teams work seamlessly and effectively which has created a very strong and growing relationship over the years.”
Our own Norbert van Liemt, CEO Benelux and Regional Director Eastern Europe, Teleperformance, added: “We are extremely proud of our partnership with Google and for the great work our personal advisors do on behalf of Google’s business customers. We also thank the independent NCCA selection panel for recognising the exceptional team Google and Teleperformance have built to provide the very best support possible for Google’s customers.”
It just goes to show that even media giants like Google appreciate it when they are recognised for offering great service to their customers – and it’s great to win an award with a client showing just how close the relationship can be.
Photo by Ricardo Liberato licensed under Creative Commons