Daily Archives: December 3, 2013

Next on top for retail customer service

New research from IMGROUP has named retail chain Next as the best UK high street retailer for their use of social media beating other companies such as Argos, John Lewis, and M&S. Next managed to respond to 92% of enquires … Continue reading

Posted in Current Affairs, Customer Service, Innovation, Marketing, Retail, Social Media | Tagged , , , , , , , , , , , , , | Leave a comment