Daily Archives: November 7, 2014

I’m getting Emotional! It must be Customer Satisfaction.

There’s a frilled lizard running down the street after the pizza delivery man, getting emotional because his order is cold. Little Frill can’t understand why all customer service can’t be like First Direct. It’s a simple ad that reminds every … Continue reading

Posted in Contact Centres, Current Affairs, Customer Service, Utilities | Tagged , , , , , , , | Leave a comment