Category Archives: Collections

If the cost of borrowing increases, how will UK consumers cope?

This blog is by Frank Hammerton, the Business Development Director of Teleperformance Collections. The UK is experiencing a boom in consumer debt and increasing house prices. It sounds like we are back in the roaring noughties before the lines of … Continue reading

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Will the Universal Credit be a universal success?

This blog is by Frank Hammerton, the Business Development Director of Teleperformance Collections. The British government has championed the idea of Universal Credit for over three years now and the first pilot has just been taking place in Ashton-under-Lyme. Universal … Continue reading

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Banks are lending less as payday loans are getting easier

This blog is by Frank Hammerton, the Business Development Director of Teleperformance Collections. The Archbishop of Canterbury recently caused a stir in the British press because he pledged to ‘out-compete’ the payday loan company Wonga. The Church of England isn’t … Continue reading

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Technology is changing the collections business

This blog is by Frank Hammerton, the Business Development Director of Teleperformance Collections. Credit and collections are changing fast. Companies expect to be able to reach their creditors in many different ways today – communications have changed far beyond the … Continue reading

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Compliance: at the heart of everything

This blog is by Frank Hammerton, the Business Development Director of Teleperformance Collections. The collections business is changing and fairness is at the heart of new regulations that will shake up the industry. This is all linked to the demise … Continue reading

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