Tag Archives: bebo

How did we promote a business before social media?

Social media is fast moving. What works today might not work tomorrow because trends shift so fast and new systems become available on a regular basis. Who can remember how popular Bebo used to be in Europe? Or Orkut in … Continue reading

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Is social media reinventing customer care?

Can you remember the first time you ever used a contact centre? It seemed revolutionary at the time that you could ring a company directly and talk to them. Before the telephone revolution, brands expected you to write a letter, … Continue reading

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