Tag Archives: christmas

Merry Christmas From Teleperformance UK

Advertisements

Image | Posted on by | Tagged , , , | Leave a comment

Saying thanks at Christmas

We live in a multicultural society where not everyone celebrates Christmas as a religious event, but the significance of this festival extends beyond the Christian faith thanks to it being just a week before the end of the year. This … Continue reading

Posted in Contact Centres, Current Affairs, Customer Service, Human Resources | Tagged , , , , , , | Leave a comment

Improving your customer service at Christmas

Christmas is a challenging time for anyone involved in the customer service function of an organisation. More people are trying to find information on products, comparing prices, striking deals, and then making all those calls or sending emails after products … Continue reading

Posted in Contact Centres, Current Affairs, Customer Service | Tagged , , , , , | Leave a comment

Black Friday retail sales in the US: bricks v clicks

Last Friday was Black Friday in the USA. This is the traditional start to the Christmas shopping season, always immediately after the Thanksgiving holiday and featuring absolute pandemonium in stores across the country. The origin of Black Friday is somewhat … Continue reading

Posted in Current Affairs, Customer Service, Marketing | Tagged , , , , , , , , , , , , , | Leave a comment

Coping with a seasonal rush

One of the largest supermarket chains in the UK just announced that they are taking on 15,000 new seasonal workers to help cope with the busy Christmas and New Year season. That’s an average of more than 16 workers for every … Continue reading

Posted in Current Affairs, Customer Service, Human Resources | Tagged , , , , , , , , , , , , , | Leave a comment