Tag Archives: collaboration

NOA Awards: Shared service centre of the year…!

I’m delighted that Teleperformance UK won the National Outsourcing Association Award (NOAA) for shared service centre of the year last week. This was particularly special because our client, The Student Loans Company, works with both Teleperformance and RESPONSE to answer … Continue reading

Posted in Contact Centres, Current Affairs, Customer Service, Human Resources, Marketing | Tagged , , , , , , , , , , , , | Leave a comment

NOA Shared Service Centre of the Year Award goes to the Student Loans Company

I’m delighted to inform you of a new national award we won last night at a ceremony in London. The National Outsourcing Association Award (NOAA) for shared service centre of the year went to The Student Loans Company who work … Continue reading

Posted in Contact Centres, Current Affairs, Customer Service, Marketing, Outsourcing | Tagged , , , , , , , , , , , , | Leave a comment

Two truths and a social lie

I read an interesting article in Forbes last week that asked several questions about social media to top executives, with the intention of seeing whether their views on social networking in the enterprise match with reality. Here is one of … Continue reading

Posted in Current Affairs, Human Resources, Social Media | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment