Tag Archives: computer

Changing customer service with technology

Technologies are changing fast and we are experiencing waves of disruption today that are faster than ever. Let me illustrate with a brief history lesson… Computing used to be highly centralised. Companies and organisations such as universities would have a … Continue reading

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Apple without Jobs

As Alistair wrote on this blog recently, Apple has now lost their visionary co-founder and leader, Steve Jobs. But what does the death of a leader mean for any company, especially Apple? The two really important issues are the pipeline … Continue reading

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