Tag Archives: edinburgh

Exploring customer service in Edinburgh

Last week we managed to get a fantastic group of people together in Edinburgh to debate how social media is changing customer service. I want to send a belated message of thanks to everyone who was involved in speaking, attending, … Continue reading

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Spending on social media to increase in 2012

First off, let me wish all my blog readers, partners, clients, colleagues, and friends out there on the Internet a great 2012. I hope you enjoyed the holiday season, but now it’s time to get things going again. At Teleperformance … Continue reading

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Edinburgh: Is social media changing customer service?

Happy New Year and welcome to 2012, a really important year for the UK in many ways. Not only is this the year of the London Olympic games, but it’s also going to be packed full of historic pageantry as … Continue reading

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