Tag Archives: fca

Will we see more innovation in financial products?

The UK financial markets regulator, the Financial Conduct Authority (FCA), recently announced that they would like to see an ‘innovation heaven’ in financial products. This chimes with much of the discussion at the round-table on financial services that Teleperformance hosted … Continue reading

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Compliance: at the heart of everything

This blog is by Frank Hammerton, the Business Development Director of Teleperformance Collections. The collections business is changing and fairness is at the heart of new regulations that will shake up the industry. This is all linked to the demise … Continue reading

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Credit control. Is it too much, too late?

The new Financial Services Bill was published in parliament recently leading to a few interesting changes for consumers of credit in the UK. The most significant is going to be the transfer of the responsibility for consumer credit from the … Continue reading

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