Tag Archives: gaming

Pokémon Go: How VR And AR Can Transform The Customer Experience

I’m unsure how many of my LinkedIn network have played ‘Pokémon Go’ since the craze went ballistic last week (taking Nintendo’s share price up by 53%) but if my network is representative of the modern gamer then many of you … Continue reading

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Will the ‘gaming generation’ move the goalposts in the war on content?

The battle for consumers within the consumer space is fascinating: Sky, Virgin, and BT as the established main players have a leading position in the market due to the investment they have made in cable infrastructure and content. They have … Continue reading

Posted in Contact Centres, Current Affairs, Customer Service, Technology, Telecoms | Tagged , , , , , , , , , , , , , | Leave a comment