Tag Archives: macys

Are retailers missing out by not exploring the omnichannel?

An interesting study into the retail Omnichannel was just published in the US. Naturally the research focuses on US retailers, but the results are interesting because the urgency for change is applicable in any developed market. The new study was … Continue reading

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The omnichannel is becoming essential for all companies

A recent IDC blog by Leslie Hand explores some of the problems faced at retailer JCP in the US. Without going into detail on the problems this company faced or the recent departure of their CEO I was excited to … Continue reading

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