Tag Archives: pc

Focus on the long-term for success

Our group results for 2012 were just announced last week and I’m really pleased to say that they were very good indeed. The market may be more competitive than ever, but Teleperformance is doing well for a number of reasons. … Continue reading

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Changing customer service with technology

Technologies are changing fast and we are experiencing waves of disruption today that are faster than ever. Let me illustrate with a brief history lesson… Computing used to be highly centralised. Companies and organisations such as universities would have a … Continue reading

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Video is killing the radio star

Video is set to explode across the Internet – in more ways than one. And not just because video-blogging and citizen news is filling tool like YouTube with more content than ever – device convergence is changing how we use … Continue reading

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