Tag Archives: robotics

No Need For Fear: Social Robotics And AI Can Create New Business Opportunities

Last year I read a fascinating book called “The End of Nice” by Richard Newton. The book explores how robotics and service automation are changing the society we live in and particularly how this will affect employment as we know … Continue reading

Posted in Customer Service, Innovation, Strategy, Technology | Tagged , , , , , , , , , , , , | Leave a comment