Tag Archives: royal bank of scotland

Spending on social media to increase in 2012

First off, let me wish all my blog readers, partners, clients, colleagues, and friends out there on the Internet a great 2012. I hope you enjoyed the holiday season, but now it’s time to get things going again. At Teleperformance … Continue reading

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Banks go social for customer feedback

In his last blog, Alistair mentioned how the sale of Northern Rock to Virgin Money is likely to shake up the British High Street by bringing the Virgin attitude to customer service to the retail-banking sector in a much bigger … Continue reading

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