Tag Archives: shopping

Will Fresh Ideas From Amazon Change UK Retail Forever?

Following on from my recent article about the battle brewing between Amazon and Jet for online ecommerce, it looks like Amazon is within a month of launching a fresh grocery service in the UK called Amazon Fresh. When comparing Amazon … Continue reading

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UK Retail Eyes Strong Growth

 This post is by Liz Parry, Strategic Account Director at Teleperformance UK. The British Retail Consotium (BRC) just published new data indicating that retail growth in the UK is stronger than it has been for a long time. Total spending … Continue reading

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What Are The Key Trends in UK Retail Today?

This post is by Liz Parry, Strategic Account Director at Teleperformance UK Last week, the Pew Research Centre in the US announced that the largest proportion of the American labour force is now millennials – adults aged 18-34. I expect … Continue reading

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Is Fulfilment The Key To The Retail Omnichannel?

This post is by Liz Parry, Strategic Account Director at Teleperformance UK. I read with interest a new report by research organisation Planet Retail just published in European Supermarket Magazine suggests that the answer to retail omnichannel success lies in … Continue reading

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Managing the Modern Retail Omnichannel

Omnichannel is one of those business buzzwords that is often used and seldom understood. Many use it interchangeably with multichannel, but I would argue that these are quite different concepts. First, what is the multichannel? This is really just the … Continue reading

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Supporting online shoppers continues to be a challenge

Online retail is a now a mature business model isn’t it? After all, companies such as Amazon have been taking orders online and delivering products for two decades. Is there still so much to learn? Clearly there is still a … Continue reading

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Shopping online is the new normal for retail

As we now head into February, Christmas is far enough behind for analysts to start crunching the data and describing what happened in the final quarter of 2013 – and in particular those final weeks where every retailer was hoping … Continue reading

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