Tag Archives: supplier

Those persistent myths about outsourcing

Real Business featured a great article recently in which they described and debunked some of the myths about outsourcing a customer service function. You can read the full article here, but my comments on the five key points are: Language … Continue reading

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A new way of working with the UK government

Imagine if you are a company doing business with the government. In an ideal world you could have conversations with public sector officials about what they would like to achieve, how they would like it to happen, and what are … Continue reading

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