Tag Archives: telefonica

The Quest For UK Quad-Play

This post is by Richard Haddock, Strategic Account Director at Teleperformance UK. 2016 is already looking like an interesting time for the telco market in the UK. Big players are either coming together through various mergers and acquisitions – like … Continue reading

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Exploring customer service in Edinburgh

Last week we managed to get a fantastic group of people together in Edinburgh to debate how social media is changing customer service. I want to send a belated message of thanks to everyone who was involved in speaking, attending, … Continue reading

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