Tag Archives: walmart

Are retailers missing out by not exploring the omnichannel?

An interesting study into the retail Omnichannel was just published in the US. Naturally the research focuses on US retailers, but the results are interesting because the urgency for change is applicable in any developed market. The new study was … Continue reading

Posted in Current Affairs, Customer Service, Innovation, Social Media | Tagged , , , , , , , , , , , | Leave a comment