Tag Archives: work

Technology creates more jobs than it destroys

My colleague Simon Dillsworth recently wrote an excellent blog about the growth of Robotic Process Automation (RPA) here. Despite the name, RPA does not imply that services – such as customer service processes – are being overrun with robots that … Continue reading

Posted in Current Affairs, Customer Service, Human Resources, Innovation, Strategy | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , | Leave a comment

Career advice from LinkedIn – are jobs now global?

I realise that my last blog mentioned the online business-networking tool LinkedIn, so I wouldn’t want to keep mentioning it in every blog, but I recently saw a great article featuring Reid Hoffman, the founder of LinkedIn, giving his own … Continue reading

Posted in Careers, Current Affairs, Human Resources, Social Media | Tagged , , , , , , , , | 1 Comment