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Daily Archives: July 21, 2011
What are the differences in global contact centres?
There have been a number of press stories recently about contact centres shifting back from offshore locations such as India, to the UK. Customer service using contact centres is now an essential part of the way business works today. Consumers … Continue reading
Posted in Contact Centres, Current Affairs, Outsourcing
Tagged bpo, center, centre, consumer, contact, customer, debate, discussion, egypt, english, feedback teleperformance, india, media, philippines, press, rsa, south africa, voice
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Teleperformance UK 